Terms of Service
1. Acceptance
By using this site, creating an account or buying any of our plans you accept these Terms and our Refund Policy. If you disagree, do not use the site or buy the service.
2. The service
ZonaCero Hosting provides cloud game servers (currently Minecraft, Counter-Strike 2, Garry’s Mod, Team Fortress 2 and more). Once your payment is confirmed a server is created with the resources of the chosen plan (RAM, disk, CPU, and slots where applicable) and you get access to your control panel at https://panel.zonacero.live.
The plan states maximum resources; real performance depends on overall node load, the game, your mods and third parties (e.g. the game file provider).
3. Accounts
- To buy you need an account with a valid, verified email.
- You are responsible for everything done with your account. Do not share your password or your server credentials.
- If you detect unauthorized access, tell us at no-reply@zonacero.live.
- One person may hold more than one account only if it is not used to evade limits or restrictions of this policy.
4. Payments and renewal
- Plans are prepaid and monthly; the server is created once payment is confirmed.
- Prices are published in dollars (USD) and shown converted to Uruguayan pesos (UYU) at the current rate, with the payment processor fee included in the total. The exact amount is what you see and confirm before paying.
- Payments are processed through PayPal in the merchant live environment.
- No automatic renewal. When the paid period ends, the server is suspended. It reactivates when you pay another period. For safety, data may be kept for a while and then deleted.
- If a payment is rejected or reversed after the server was created (e.g. a PayPal dispute), the server may be suspended until the situation is regularized.
5. Acceptable use
While using the service you agree not to:
- Routinely exceed your plan resources or disturb other servers on the node.
- Host or distribute illegal content, piracy, malware, harassment, or protected material without authorization.
- Use the server for crypto mining, open proxies, spam or anything other than a game server.
- Attack the infrastructure of the site, the panel or other customers.
- Try to sell or transfer your server, or resell the service.
- Evade free or promotional account limits by creating new accounts.
6. Suspension and cancellation
We may suspend the service: (a) when the paid period expires and you do not renew; (b) for violating these Terms; (c) for technical reasons, maintenance or security, for the shortest possible time. In case (b) no refund applies.
7. Intellectual property
The site, logo and texts belong to ZonaCero Hosting. The games and brands we mention (Minecraft and Mojang, Counter-Strike, Garry’s Mod, Team Fortress 2 and their owners) belong to their owners; our service is not affiliated with or endorsed by them. You keep owning your worlds and configs while they are in the service.
8. Limitation of liability
We provide the service with due diligence, but we do not guarantee uninterrupted availability or absence of failures. Up to the maximum allowed by law, we are not liable for data loss, interruptions, lost profits or indirect damages, unless caused by our gross negligence or intent.
9. Service and terms changes
We may change prices, plans, features and these Terms. When something affecting you changes, we publish it on this page and, as far as possible, email you. If you keep using the service after the change, you accept it.
10. Governing law and disputes
These Terms are governed by Uruguayan law. On any conflict, we first try to solve it directly. If not possible, jurisdiction belongs to the courts of Montevideo, Uruguay.